What To Do With a Car Recall in the Alcoa Mayville area?

Quick Guide to Handling a Vehicle Recall

A recall happens when the National Highway Traffic Safety Administration (NHTSA) or the vehicle’s manufacturer deems that a vehicle is unsafe for American roadways. This is usually due to a defect in a single part that can be repaired or replaced at no cost to the vehicle owner. If you find out that your Kia vehicle has a recall, just follow these two simple steps.

Step 1 – Verification

The first thing you should do is verify that your vehicle is included in the recall. You can do this in one of two ways.

• Notification:If you purchased your vehicle new or certified pre-owned from an authorized dealership like Rusty Wallace Kia Alcoa, you’ll likely receive a notification in the mail. You may also be notified via email or your Kia Connect app. If you think you missed a notification you can also call your dealership or the manufacturer and inquire about any recent recalls.
• NHTSA Database: The NHTSA maintains an online database of all current and past vehicle recalls. You can use your Vehicle Identification Number (VIN) to search the database. Your VIN is usually located at the top of your dashboard on the driver’s side.

Step 2 – Schedule Recall Repairs

Once you’ve verified the recall, contact an authorized Kia dealership like us. We’ll be able to answer any questions you have about the recalled part, the risks to you, and the repairs that are needed to correct the defect. Then you can schedule repairs with our certified service center at no cost to you. After your repairs are complete, file your receipts and all of the documentation about the recall for future reference.

Visit Rusty Wallace Kia Alcoa for Recall Repairs

The Rusty Wallace Kia Alcoa service center is staffed by certified technicians with years of experience. Our state-of-the-art facility is equipped with the latest automotive technology so that we can complete everything from a simple wheel alignment to complex engine repairs. When you need recall repairs, you can count on us to quickly rectify the defect and get you back on the road safely.